Accessibility Statement for Flowers Haggerston
Our Commitment to Accessibility
At Flowers Haggerston, we strive to ensure our online presence is welcoming and inclusive for everyone. We recognise the diversity of our community and are dedicated to making sure that every customer in Haggerston can order beautiful flowers online with ease, comfort, and independence. Accessibility is not only a guiding principle for our website but also sits at the heart of our customer service values.
WCAG 2.1 AA Compliance
Flowers Haggerston’s website has been designed and developed to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These guidelines set forth international standards for improving digital accessibility for individuals with disabilities, focusing on aspects such as perceivability, operability, understandability, and robustness.
Ongoing efforts are made to identify and address accessibility barriers so that everyone, including those with visual, auditory, motor, or cognitive impairments, can seamlessly use our website to browse and order flowers in Haggerston.
Screen Reader Compatibility
Our website is optimised for compatibility with a wide range of screen reading software and assistive technologies. Elements such as navigation menus, image descriptions (alt text), form fields, and buttons are coded to ensure they can be clearly understood and easily operated using screen readers. This commitment helps our customers who rely on screen readers to access all information necessary to make informed flower selections and complete their orders online with minimal obstacles.
High Contrast, Easy-to-Read Design
Understanding the need for clear and distinguishable content, the Flowers Haggerston website features high-contrast colour schemes and simple typography. Every page is designed to maximise readability and reduce visual strain. Additionally, scalable text options and responsive layouts ensure accessibility across different devices and for people with varying visual requirements.
Ensuring Ease of Use for All Customers
It is our goal that every customer in Haggerston can order Flowers Haggerston online quickly and confidently. We focus on user-friendly navigation, logical structure, descriptive link text, and clear calls to action. Inclusive design measures are taken to simplify each stage of the ordering process, from browsing flower arrangements to placing an order and receiving confirmation.
Continuous Improvement and Feedback
We are continuously working to enhance the accessibility of our website. New technology, best practices, and customer needs are regularly considered and incorporated into ongoing updates and improvements. We welcome feedback from all users as it greatly informs our development priorities and helps us serve the Haggerston community better.
Contact Us About Accessibility
If you encounter any accessibility barriers while using the Flowers Haggerston website, have suggestions for improvement, or require assistance completing your flower order online, we encourage you to get in touch with us. Our customer support team is trained to assist with accessibility needs and values every opportunity to ensure your experience is smooth and enjoyable. Please refer to our contact page for ways to reach us regarding accessibility or any other inquiry.
Thank You for Choosing Flowers Haggerston
We appreciate your trust in Flowers Haggerston and remain committed to providing a fully accessible and inclusive online flower ordering experience for all our valued customers in Haggerston and beyond.
